Terms and Conditions
Please read these Terms and Conditions carefully before using DigiHealthWallet platform and services.
Introduction
DHWallet Software Services Pvt. Ltd. is the owner and operator of the DigiHealthWallet platform, including its website, mobile applications, and other electronic modes ("Platform"). By accessing, viewing, or using the Platform or any content therein, you agree to these Terms and Conditions ("Terms of Use"), which constitute a binding legal agreement.
If you do not agree with these Terms of Use, you are not permitted to access or use the Platform and should discontinue use immediately. By impliedly or expressly accepting these Terms of Use, you agree to comply with all of DHWallet Software Services' related policies, including our Privacy Policy, and other rules, guidelines, and terms set forth under applicable laws.
Platform Overview
DigiHealthWallet is an AI-powered, secure digital health platform that allows users to:
Secure storage and retrieval of medical records
Data analysis and storage with Google Gemini, MongoDB & Google Cloud
Hosting and security infrastructure provided by Google Cloud
Permission-based sharing of health records with healthcare providers
Important: The Platform serves as a facilitator between users, healthcare providers, and third-party service providers. It does not offer direct medical advice or treatment and should not replace professional healthcare consultations.
Collection and Use of Data
Your data is processed and stored in accordance with our Privacy Policy. By using DigiHealthWallet, you consent to:
Google APIs
Use for analyzing and extracting health information from uploaded documents
Encrypted Storage
Storage in MongoDB with robust encryption and disaster recovery mechanisms
Google Cloud
File storage with advanced encryption and global security standards
Permission-based Sharing
Sharing of data with third parties is strictly permission-based
Permissions Required
To deliver our services effectively, DigiHealthWallet requests the following permissions:
Camera Access
To scan and upload medical documents or measure pulse rates
Storage Access
To store and retrieve health records on your device
Google API Access
For syncing and extracting health insights
Location Data
To provide location-based services (e.g., nearby vaccination slots)
Payments and Refunds
Payment Processing
Payments for subscription plans, consultations, and other services must be made through secure payment gateways provided.
Processing Time
Refunds, if applicable, will be processed per our refund policy and may take 7-10 business days.
Important Notice
- • No Refund Policy: No refunds are applicable for subscription-based services or one-time consultations.
- • Payment Failure: Failure to make required payments will result in account access being locked until payment is received.
Intellectual Property
All content, designs, and trademarks on the Platform are the intellectual property of DHWallet Software Services or its licensors. Unauthorized use, copying, or reproduction is strictly prohibited.
Third-Party Services
The Platform integrates with third-party services like Google APIs and MongoDB to provide advanced functionality. While we ensure compliance with privacy and security regulations, DHWallet Software Services is not liable for service interruptions caused by third-party providers.
Disclaimer of Warranties
The Platform and its services are provided on an "as-is" basis. DHWallet Software Services does not guarantee:
- • Accuracy or completeness of extracted health data
- • Error-free or uninterrupted operation of the Platform
- • Suitability of the Platform for specific user needs
Limitation of Liability
To the fullest extent permitted by law, DHWallet Software Services is not liable for:
- • Indirect or consequential damages
- • Loss of data, profits, or goodwill
- • Unauthorized access caused by user negligence
Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.
Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Company
DHWallet Software Services Pvt. Ltd.