Privacy Policy

At DigiHealthWallet, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

Effective Date: June 21, 2025

Introduction

DHWallet Software Services Pvt. Ltd., a company registered under the Companies Act, 2013, owns and operates DigiHealthWallet, including its mobile and other device applications ("Platform"). At DHWallet Software Services, we are committed to protecting the privacy and security of personal data uploaded and shared by users of DigiHealthWallet ("User," "You," or "Your").

By using DigiHealthWallet, you agree to the terms of this Privacy Policy. If you do not agree, you are free to discontinue the use of our Platform. Your continued use of DigiHealthWallet constitutes your explicit consent to this policy.

Consent

By visiting, registering, or using DigiHealthWallet, you consent to:

The collection, use, storage, and processing of your personal information

As outlined in this Privacy Policy.

The use of Google APIs

For accessing and syncing your health records, adhering to the Google API Services User Data Policy, including Limited Use requirements.

If you do not wish to provide consent, you may choose not to use the Platform.

Collection of Personal Information

We collect two types of information:

Personal Information

Information that identifies you, either directly or indirectly, including:

  • • Name, email address, phone number, and address
  • • Uploaded medical records (prescriptions, lab results, test reports)
  • • Medical history and health data
  • • Payment information (if applicable for certain features)

Non-Personal Information

Automatically collected information that does not identify you:

  • • Device and browser type
  • • Usage statistics (pages visited, time spent)
  • • Technical logs for troubleshooting purposes

Use of Personal Information

Your data is collected and used for the following purposes:

Providing Services

Uploading, organizing, and syncing health records using Google APIs and securely storing them in the MongoDB database.

User Access

Allowing you to access and share your medical records with authorized healthcare providers.

Health Insights

Enabling features like health analytics, document categorization, and appointment reminders.

Security

Protecting your account through multi-factor authentication and ensuring data integrity with advanced encryption.

Data Storage and Security

We take your privacy seriously and implement advanced security measures:

Strict User-Focused Privacy Policy

We ensure your health data remains private and secure. Your data will never be shared with third parties without your explicit consent.

Strict Access Control

Access to your DigiHealthWallet is protected through multi-factor authentication and modern security protocols. Only you control who accesses your health records.

Data Encryption

All your health records are encrypted end-to-end, both in transit and at rest, ensuring they remain secure and inaccessible to unauthorized parties.

SSL Secured and Encryption

We use SSL/TLS protocols to secure data transmission, ensuring all communication between your device and our servers remains encrypted and authenticated.

Google Cloud Storage

Your health records are securely stored on Google Cloud infrastructure, leveraging world-class security, reliability, and compliance standards.

Permissions We Require

To provide a seamless experience, DigiHealthWallet requests the following permissions:

Google API Access

To extract text and store health records from multiple sources securely

Google Gemini API Access

To read and analyze extracted text from uploaded health records

Camera & Media Access

For uploading medical records and updating profile pictures

File Access

To store and retrieve documents on your device

User Rights

You have the right to:

Access Your Data

View or download your personal data stored on DigiHealthWallet

Update or Correct Data

Modify your personal information to ensure accuracy

Delete Data

Request the deletion of your account and associated data

Withdraw Consent

Revoke permissions for data collection and usage

To exercise these rights, contact us at: info@digihealthwallet.com

Grievance Redressal

If you have questions, concerns, or complaints regarding this Privacy Policy, contact our Grievance Officer:

info@digihealthwallet.com
+91 9915518444

By using DigiHealthWallet, you agree to this Privacy Policy and our commitment to safeguarding your health data. Your privacy is our priority, and we're here to answer any questions you may have.